"Five years ago we made a dramatic decision in the management of the company - we changed the whole hierarcy - moved a whole layer of leaders to special duties. Their special duties was to help the new generation of leaders get started.
I started a pilot project together with three other leaders. I have participated in quote a few other management courses and have often returned with many good ideas - but as you probably know the daily work had so many tasks and problems waiting for me to come back that I never really found the time to do something about all my new ideas.

However, during the Effective Personal Leadership my plans of action became a part of my daily work - this is certainly better than a concentrated week seminar. I improved my talents for delegating responsibility, for setting up priorities and doing something about it. I soon realised that this method was BEC, and I drew up a plan for all leaders reporting to the board of directors to go the the LMI program.

BEC has developed a lot during the last five years - we have almost doubled the staff from 300 to over 500 employees and revenues from 35 million to 75 million on USD."

The success of PCS (Thailand) is due to the management's ability to adapt without compromising quality and integrity. The company's continuous improvement on services and innovations has enabled the organization to lead and become Number One in this industry."
Through the work with LMI, PCS has many achievements to be proud of:

• Achieved profit greater than budget even though well into the second half of the year (budget 115 million baht, actually achieved 188 million baht.) PBT growth of 23% compared with previous year's organic growth. 125 million became a focused goal with visualization of it is seen everywhere in the office.
• Set stretch goals, strategies and action plans for the next 5 years from board level down to site level.
• Empowerment of the team by setting up a Group Operating Board to run the business in Thailand.
• Attitude Change - There is a significant competitive spirit and drive to achieve the goals. Emphasis is on the whole team making decisions and taking action, not just the few at the top.
• Improved communication and rectification of problems and issues are openly talked about at the training sessions, then passed on for action to be taken.

"Oh, I've gained so much from my EPL program that I can write a book on it. Let summarize: Success depends on your desire to reach a goal. You also need belief in yourself, self acceptance, creativity and positive efforts. Obstacles are part of the road to success, but affirmation, discipline, endurance and positive attitudes and behavior help to overcome them."

"LMI's process offered growth for all levels of skills and experience on our supervisory and management team, and built on our existing strengths. As a result, there is greater communication, understanding and teamwork among and between production lines, engineers, managers and operations' support. We now have tools which will help us empower our entire team to achieve even greater success in the future."

"We have participated in many LMI programs. The results speak for themselves: they saved money and delivered more than the customers expected."

Some measurable improvements in BP's business since working with LMI include:

• Outstanding punctuality - 100% work days, meeting attendance, and special events.
• Increased individual and team productivity by 25%.
• Improved customer satisfaction.
• 40% improvement in overall team performance based on team scorecharts.
• 41% improvement in leadership skills based on leadership scorecards.

"Through the developed leadership skills (from the EPL program) I managed to achieve my predetermined goals. Most importantly it helped me to reach the long term goals to decrease the number of drop-outs in school. I reach this through careful goal planning and overcoming obstacles I met."

"After 21 years of mediocre and bottom-rung peer performance and achievement, the LMI programs have galvanized Gescan's leadership team, turning it into the most successful Gescan Organization in less than one year. Today we are the premier Gescan organization in Canada. We wanted to be the most-admired workforce in the industry. Our formula for success was to create a company of accountable leaders, who in turn, would create committed employees. Our effective management strategy gained us the trust of our suppliers, resulting in satisfied customers and financial success."

"Gescan's achievements in the past year have been truly remarkable. Through the use of LMI programs we did something that is nearly unheard of in a mature industry, we grew our top line significantly and simultaneously increased our margin rate. Today we are the benchmark in many areas that Sonepar Canada uses when comparing its general distribution bands of companies."

"The EPL program changed my life that much that I can summarize it as follows. To be successful you need personal mission statement, SMART planning and to apply specific habits to reach your goals. All obstacles on your way to success you will take with some adversities. But if you keep changing your habits and see obstacles as challenges, with the lessons learned you'll overcome all.

By keep doing this you'll get stronger and stronger and also your environment will gain from it."

"Through the EPL program I now have a more effective life. I have gained more self-knowledge, because I now monitor my performance on the basis of factual information and data. Therefore I now have a much clearer view what I have to improve regarding my skills and how. I feel more at ease because I do not have a lot of confusion anymore about what exactly has to be done and improved. Due to the course I have gained a lot of knowledge about the management of improvement."

"As an Inc. 500 company, Health Design Plus experienced significant growth in it's ten year history. LMI's process provided what we needed to transition from a small entrepreneurial operation to an effective mid-size company. We have changed our structure without sacrificing our culture and mission - the heart of our success."

"Since I first had my EPP program in 1999 this is the fourth year in succession that I am able to submit a success story to LMI. By applying the LMI principles to me success has become a ladder that you can never climb with your hands in your pocket. You will have to keep learning and growing."

Our team was given an opportunity to undergo a training program on Effective Personal Productivity. Our executives and management including engineers, sales and marketing, personnel and administration attended the course. we achieved the following:

• Became leader in market with 62% of market share.
• Our subscribers doubled as it went from 390,000 to 780,000.
• Recognized as being the best network provider in terms of quality and technology.
• Drop all rate went down from 1.0% to 0.8% and call congestion rate went down from 1.0% to 0.5%
• Overcall customer satisfaction index went up to 9.33 out of 10."

"Over the past 9 years, our sales have grown more than four fold and our profit has grown almost nine fold. But what about Bob Peacock? What would I like different in my life?
I had always dreamed I would own my own plane. I set a personal goal to accomplish that and I have enjoyed flying my own Cessna 182 for a little over a year now."

Some areas of improvement for ALMAG Aluminum, Inc. since beginning the LMI process:

• On-time delivery improved from 80% to over 90%.
• Scrap reduced from 30% to 24%.
• Sales increasing more than four-fold, leading to an increase in plant space from 64,000 square feet to 145,000 square feet.
• The vision for the company successfully reaching the 100 million-dollar mark has been crystallized.
• The leadership team has been able to develop an aggressive growth strategy.

"From the first session of the EPL program I found myself changing in a positive way. I now have changed in someone who sets SMART goals, takes responsibility and goes for ever increasing results together with the ones I have ties with. The base of my progress is now setting goals and planning. Enjoying every little success I reach made me someone with a high level of self esteem, who looks for challenges".

"I had my LMI EPP course at the crossroad in my life. One of the things that struck me in particular is the emphasis given on combining both your personal and professional productivity to become a successful person. I was to learn that setting personal goals is as important as setting professional goals and that if you combine them 2 + 2 will be more than 4.
It is good to say that I got some remarks like looking more in balance, energetic and focused, so I think that in time I will be able to reach the goal of being effective, efficient and productive in my personal and professional life and so be a successful person."

Headquarted in Norwich, England, and reputedly the UK's oldest children's shoe company, Start-rite's heritage spans more than 200 years.
Having commenced an LMI program approximately six weeks after taking over her new role as Chief Executive, Jan Wilson's vision was to have her direct-reports empowered to manage the business, leaving herself and three Directors to lead. This goal was achieved and within 12 months, Jane achieved her financial goals for turning around an operating deficit of L3.23 million to a L1.9 million gain with a total turnabout of L5.13 million. Sales which were falling now show an increase of 5% in just the first year.

Start-rite shoes has achieved and exceeded all of its personnel and financial goals. In addition, goal setting has become the norm at all levels of the business. Currently, they have a three-year strategy with all levels working on their own goals to this mission.

"The company experienced a dramatic improvement in business volume in the last 12 months, from RMB 77 million to RMB 101 million. Profit jumped 32%."